Terms & Conditions

Thank you for your purchase! 
I hope you are completely satisfied with your item. Please note that because all of my products are hand-made, and not factory manufactured, occasionally an item may come with a minor imperfection. Please contact me and I will work with you to resolve the issue to your satisfaction. I am reasonable and love what I do - your satisfaction is very important to me!

 


Payment

I accept payment from Visa, MasterCard, American Express, Discover, PayPal and Etsy Gift Cards.
Once payment has cleared and made in full, your item will ship according to the listing turnaround time.


Shipping

 All domestic shipments will ship USPS Priority Mail Domestic unless otherwise mutually agreed upon. Priority Mail is estimated to arrive within 1 to 3 business days after being shipped, as stated by the United States Postal Service.
All international shipments will ship USPS . Estimated time of arrival is dependent on location and customs. The buyer will assume all international customs and duty taxes and fees.
Seller will not be held responsible for lost or stolen packages that show delivery notification from the post office. Please be sure to give a proper and secure address for delivery.


Refunds and Exchanges

I am happy to accept returns and issue your refund within 7 days of receiving your item, providing the item is in new condition. All holiday items purchased are not refunded if not returned and postmarked within 3 days from delivery. Items such as custom orders Tshirt bags and custom dyed items are not returnable unless buyer and seller are in agreement and fees maybe applied. Please contact me immediately after receiving your item to arrange for your return - The buyer will be responsible for all shipping fees.


Still not sure? Send us a message with any questions you might have about Sunjunki!

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